Leeds care service in breach of regulations drops in rating as medicines not managed safely and staffing not adequate

By Daniel Sheridan
Published 7th Feb 2022, 16:30 BST
Watch more of our videos on Shots! 
and live on Freeview channel 276
Visit Shots! now
A Leeds care service which provides personal care to more than 200 adults with a range of support needs in their own homes is in breach of regulations and has dropped in rating to 'requires improvement', following a new CQC report.
Read More
Leeds United offer huge discounts on Leeds United kits, scarves, accessories and...

Be Caring Leeds is a domiciliary care service based in LS11.

The service - run from Sugar Mill, Sugar mill Business Park, Oakhurst Ave - delivers more than 3,000 hours of home care every week according to its website.

The service - run from Sugar Mill, Sugar mill Business Park, Oakhurst Ave - delivers more than 3,000 hours of home care every week according to its website. cc Simon HulmeThe service - run from Sugar Mill, Sugar mill Business Park, Oakhurst Ave - delivers more than 3,000 hours of home care every week according to its website. cc Simon Hulme
The service - run from Sugar Mill, Sugar mill Business Park, Oakhurst Ave - delivers more than 3,000 hours of home care every week according to its website. cc Simon Hulme

In 2019, the service was rated 'good' by CQC inspectors.

Hide Ad
Hide Ad

However, the service has now been given a rating of 'requires improvement' following a September 2021 inspection.

At the 2019 inspection, it was found the provider was in breach of regulation 12 and 17 as governance systems were not robust and medicines were not managed safely.

"We also made a recommendation for the provider to improve their staffing", inspectors said.

The service - run from Sugar Mill, Sugar mill Business Park, Oakhurst Ave - delivers more than 3,000 hours of home care every week according to its website.The service - run from Sugar Mill, Sugar mill Business Park, Oakhurst Ave - delivers more than 3,000 hours of home care every week according to its website.
The service - run from Sugar Mill, Sugar mill Business Park, Oakhurst Ave - delivers more than 3,000 hours of home care every week according to its website.

"At this inspection we found the service had not made enough improvement and remained in breach of these regulations."

Hide Ad
Hide Ad

The provider failed to assess, monitor and improve the quality of the service and maintain accurate and robust care records, inspectors found.

"We found shortfalls in recordings; for example, medication administration records (MARs), care plans and risk assessments were not always signed, updated or completed.

"Medicines were not always managed safely.